ESSENTIAL FUNCTIONS:

• Greet visitors in a courteous and friendly manner with a smile and great attitude!
• Open, operate and close POS operations daily. Reconcile cash drawers daily upon closing.
• Promote membership sales to visitors purchasing admission tickets.
• Input membership information into Raiser’s Edge database.
• Serve as a customer service representative and provide information to visitors as requested.
• Screen telephone calls and route them to the appropriate department(s)
• Be knowledgeable about all revenue-based opportunities at MCM and “sell” the opportunity when needed
• Assist the Associate Director of Sales in the scheduling of the museum’s camps, group tours, and birthday parties
• Assist the Marketing and Sales Department in performing related research assignments.
• Receive all mail/packages and distribute to appropriate departments in a timely manner
• Coordinate all courier pick-ups
• Maintain the organization of the copy room and break room
• Assist with the ordering of office supplies and preparing invoices
• Other duties as assigned.

Requirements

• Graduate from an accredited high school or G.E.D.
• Highly organized individual.
• Experience with modern sales techniques and equipment.
• Ability to interact with the public in a positive and enthusiastic manner.
• A minimum of one year of verifiable customer service and/or sales experience.
• Bilingual (English/Spanish) is preferred.